Frequently Asked Questions

Q: What are the Qualifications to Purchase Wholesale
A: Licensed retailer, without active retailer carrying Concepts in immediate market area: Fine Jewelry Store, or very reputable Gift, Clothing or Specialty Stores only. If you do not qualify to purchase wholesale, you are invited to purchase from one of the many jewelers that offer Concepts throughout the USA & Canada!

Q: What is the Minimum Wholesale Order
A:
USA: 12 Pair mixed for triplekey pricing.
Canada: Multiply by 1.65 for billing in Canadian as well as Canadian Retails. This helps cover the Brokerage costs. IF you want to pay in US funds, will need to pay brokerage. 36 Pair Canadian funds, gives you Free Brokerage, under 36 pair Canadian or US funds, buyer pays brokerage.
Outside USA & Canada: 36 Pair mixed for triplekey pricing. Buyer pays brokerage.

Q: What are the Wholesale Terms of Sale?
A: Options Outlined Below:
1. MasterCard, Visa, Discover, Amex, Check or Money Order, COD
2. JBT Rating 1 or 2, net 30 days.
3. RJO, SJO, CJG, DiGem Group Members, pre-approved for Net 30 Days.
4. JBT or Other History of Insufficient Funds or any relation to bankruptcy: COD Money Order or Certified Funds.
5. Outside of USA & Canada, Bank Transfer

Q: How do Jewelers Contact Concepts
A: Customer Service - Just a phone call (or fax) away!
Call: 1-800-926-3277 Fax: 1-800-247-7290
Email: info@Conceptsjewelry.com

Mailing & Physical Address

Concept Marketing, Inc.
1000 Arendell Street
Morehead City, NC 28557

Hours of Operation

Monday - Friday 09:00 a.m. - 06:00 p.m.
Closed Saturday and Sunday

Q: How do other Vendors Make Company Contacts
A: Please send emails to: info@Conceptsjewelry.com with your company name listed in the Subject.

Q: Can the Factory be visited?
A: The Concepts Earring Factory is not open to the public. The Concepts Jewelry Factory Outlet Store in front of the Factory IS open to the public. Click Here for More Information.
Wholesale purchasers with licensed retail outlets may make appointments in advance to visit the factory. Please contact: laurie@conceptsjewelry.com or call Laurie at 1-800-926-3277. Please provide store name, your name, address, and telephone number, date of visit and preferred time. All efforts will be made to accommodate your request.

Q: Where are Concepts Earrings Made?
A: Proudly Made in the USA, from the Concepts Factory in Morehead City, North Carolina. The chains for the Concepts sterling silver diamond necklace $19.99 retail promotion are Italian made.

Q: What are Concepts Earrings Made From?
A: Dermatologist recommended Concepts Earrings are nickel allergy free. The Concepts gold tone styles are made of strong stainless steel with pure 24 karat gold; the silver tone styles are made of highly polished stainless steel; Concepts 14Kt Gold and Concepts Sterling silver are made without the nickel alloy.

Q: Why Do Concepts Not Irritate Sensitive Ears?
A: All parts of the earrings are made safe for sensitive ears. Unlike other so called earrings for sensitive ears, Concepts are made from one piece of surgical stainless steel or from more than one piece that is essentially made into one piece: when made from more than one piece, the pieces are electronically fusion welded together, so that there are no irritating solders.