Concepts Staff

The Concepts Team is ready to make sure your buying and selling experience is easy and successful. Call us toll free 8am-5pm Eastern Time Mondays - Fridays: 1-800-926-3277.

Factory Customer Service Team

Beverly - Retail Jeweler's Service
Beth - Retail Jeweler's Service
Laurie - Retail Jeweler's Service
Teresa - Retail Jeweler's Service
Lenora - Vendor Service
Danielle - Support
Joyce - Support

Efficient friendly service just a phone call away!
Mondays - Fridays: 1-800-926-3277 8am-5pm Eastern

National Sales

Jacob Turner, National Sales
Territory: NC, SC, VA and All Trade Shows

Jacob has been with the company for many many successful years. His knowledge of the Jewelry industry combined with his great skills in both retail and wholesale markets, makes Jacob a valuable partner to Retailer Jewelers everywhere! Jacob attends most Trade Shows and is often accompanied by his wife, and company founders' daughter, Terry Moore Turner!
1-800-926-3277 - we'll make sure Jacob calls you back!! (He's usually on the road.)

Laurie Moore Smith, Vice President Wholesale Division
Ginny Moore Griffith, Vice President, Retail Division

Ginny runs the retail division, while Laurie runs the wholesale division. Daughters of the founders, Ginny & Laurie strive to make sure everything Concepts produces is 100% wonderful! If you should ever have a problem with your purchase from the Concepts Factory, please contact Laurie: 1-800-926-3277 or laurie@conceptsjewelry.com

To send a General email please mail to info@conceptsjewelry.com

Retail Division Customer Service Team

Ginny (Virginia Griffith, Manager & Vice President)
Samantha (Aka "Sam")
Mary Ellen
Teresa
Sherri
Haley
Darla
Bre
and sometimes Alex, Amanda, Sophia, Lenora, Beverly, Laurie, Beth, Danielle, Teresa from the Back...
RETAIL DIVISION DIRECT PHONE 252-247-5244

Larry & Rebecca Moore
Owners

Larry & Becky started Concept Marketing back in 1973. Their strive for excellence coupled with top customer service lives on through the second generation of "C-Team" members now running Concepts. Both Larry & Becky are retired, living just a few miles away from the Concepts Factory over the Beach Bridge! Larry visits almost daily to help with some of the production needs (he just can't stay away!!)