Concept Marketing,
Inc.RETURNS & EXCHANGES
RETURNS/REPAIRS: Defective Merchandise may be returned for repair, replacement or refund. Please insure and keep proof of return.
EXCHANGE
POLICY: Concept will gladly issue credit or exchange
for items not moving in your store at Cost less Packaging Cost (PC)
Steps:
1.) Call Concept to Order SALE PACK to use prior to return.
2.) Concept will send Sale Pack: Your Choice of Sales: Buy 1 Get 1
of Equal or Less Value Free; 30% Off or 50% Off.
3.) Run Sale for 2-4 weeks. This gives you an opportunity to create
excitement and sales in your store! You can overlap your new order
with the old merchandise, or wait until you return your old
merchandise, your choice.
4.) Prepare remaining items for return. List out all style numbers
you are returning and the retail ticket amount. If you want Concept
to calculate the credit amount* no copies of invoices needed,
otherwise please enclose copies of invoices showing what was paid
for the items you are returning.
5.) Please Insure return shipment. Concept can not be responsible
for packages lost in transit.
6.) Credit amount to be cost less Packaging Cost (PC)
Product purchased as padded $.19/pad
Product purchased with Boxes: $.49/box
Ear Piercing Earrings in Sterile Bubble Pack: $.25 /pack (Ear
Piercing Earrings no longer in sterile bubble packs can not be
returned for credit.)
*Concept calculates credit: Items normally sold at special costs,
credit issued at special cost less packaging cost. Items normally
sold at triplekey, credit issued at triplekey, less
packaging cost.
Customer Service - Just a phone call (or fax) away!
Call: 1-800-926-3277 Fax: 1-800-247-7290
Email:
info@Conceptsjewelry.com
Mailing & Physical Address
Concept Marketing, Inc.1000 Arendell Street
Morehead City, NC 28557
Hours of Operation
Monday - Friday 08:00 a.m. - 05:00 p.m Eastern time zone
Closed Saturday and Sunday