The Guarantee.

Strong, stable, guaranteed. Have a problem with a Concepts Product? Call us - or return for replacement, repair, or exchange.* Besides making Concepts Earrings truly non-irritating to Sensitive Ears, we use up to 10 times more gold on gold-tone styles than most other plated and vermeil lines. This fine jewelry finish of Concepts Earrings lasts for decades, where as the finish on other products can change within months, especially with women who have high acidic skin, which is often the case with sensitive women.** If your customer is not 100% completely satisfied with your Concepts earring we will repair, replace or refund your purchase price plus all shipping costs incurred. Your Satisfaction is Our Guarantee Since 1973! Now in the second generation, we offer the best customer support, the best products, all with a Southern Hospitality that can't be beat!

Products

*Items are sent back out in the packaging they are returned in, or in no packaging. (No Box, or Pad.) If an item is not available for repair or replacement, we will issue a credit. If you want to exchange an item that is not defective, there is a small restock fee to help cover the cost of the repackaging.

**Concepts Earrings for Sensitive Ears are made of Surgical Stainless Steel and 30 mils of 24Kt Gold Electroplated directly to the surgical stainless steel. Concepts 14Kt Gold earrings are made of nickel free 14Kt Gold. Concepts sterling silver pendants are made of nickel free sterling silver. Concepts necklaces used on the sterling silver pendants are Italian made, sterling silver.